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Post by Tomoran on Nov 1, 2010 16:35:00 GMT -6
LOL. You might have just received a couple more...I didn't see the last part! LOL Sorry about that, Jan!  And thanks SO much for being patient with us! T Yeah, when testing we returned to the site (and received confirmation emails). I can also manually send one if you didn't get one. Your order went through, and you'll be getting the chappy!  . . . . . same question - did you get my order? . . . . and yes I would like an Order # and confrmation of the freebie. EDIT: Rec'd email - WHOO HOO ;D Thanks, Jan |
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Post by markgunnells on Nov 1, 2010 16:39:14 GMT -6
I was very happy to see the various shipping options too.
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Post by ausleigh on Nov 1, 2010 17:10:07 GMT -6
Got my order placed. Problems all sorted...well done to Tom and Billie (and D'Ann)
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Post by Tomoran on Nov 1, 2010 17:24:47 GMT -6
A HUGE thank you to all who have already shopped on the new site (and to all who have had to endure the effects of opening day gremlins!). D'Ann has been working her tail off correcting these hiccups as they pop up, and we've got most of them smoothed out. A couple things that have already been addressed: 1) International Shipping -- The issue with international orders has been fixed, and we've got the orders to prove it... 2) Create an account -- We have activated the ability for customers to create accounts. I erroneously turned it off. This will allow people to keep track of purchases and organize their downloads. If you downloaded something and you still didn't receive the email with the links, let me know and I'll get it right to you. 3) Newsletter -- D'Ann is currently working on this one. We've packed up the orders and they will be going out tomorrow. At that point, we'll see how the tracking system works... (fingers crossed!). Tom |
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Post by markgunnells on Nov 1, 2010 17:44:08 GMT -6
That's fast turn-around. I recently had two different orders with another publisher, and both times it took them two weeks from the time my payment was made and cleared to mail my books, and then only after I sent a support ticket asking why my orders hadn't shipped. Sideshow Press has always gotten their books out in a timely manner.
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JDar
Full Member
Jan a/k/a "dancingwith2leftfeet"
Posts: 177
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Post by JDar on Nov 2, 2010 16:28:05 GMT -6
We've packed up the orders and they will be going out tomorrow. At that point, we'll see how the tracking system works... (fingers crossed!). Tom Rec'd the email and tracking is a nice feature. Thanks for getting the books shipped so quickly. Jan |
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Post by Tomoran on Nov 2, 2010 16:48:41 GMT -6
Thanks, Jan! I think both Billie and I are very glad the tracking feature is working!  Tom We've packed up the orders and they will be going out tomorrow. At that point, we'll see how the tracking system works... (fingers crossed!). Tom Rec'd the email and tracking is a nice feature. Thanks for getting the books shipped so quickly. Jan |
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Post by Tomoran on Nov 2, 2010 16:49:44 GMT -6
And a big thanks to Mark for being a bit of a test subject for the new order completion system! T |
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Post by markgunnells on Nov 2, 2010 17:16:10 GMT -6
Tom and Billie used me...I feel so violated.
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Post by Tomoran on Nov 3, 2010 15:37:08 GMT -6
Oh, you know you loved it. T Tom and Billie used me...I feel so violated. |
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Yeah, when testing we returned to the site (and received confirmation emails). I can also manually send one if you didn't get one.
